For good internal control over customer remittances, the mailroom clerk should separate the checks from the remittance advises and send the customer payments to which department?

For good internal control over customer remittances, the mailroom clerk should separate the checks from the remittance advises and send the customer payments to which department?

a. billing
b. accounts receivable
c. cashier
d. sales

Answer: C

For good internal control, who should approve credit memos?

For good internal control, who should approve credit memos?

a. credit manager
b. sales manager
c. billing manager
d. controller

Answer: A

Which of the following provides a means to both improve the efficiency of processing customer payments and also enhance control over those payments?

Which of the following provides a means to both improve the efficiency of processing customer payments and also enhance control over those payments?

a. CRM
b. lockboxes
c. aging accounts receivable
d. EDI

Answer: B

Which document is used to authorize the release of merchandise from the inventory control?

Which document is used to authorize the release of merchandise from the inventory control?

a. picking ticket
b. packing slip
c. shipping order
d. sales invoice

Answer: A

The integrated database underlying an ERP system results in which of the following general threats to the revenue cycle?

The integrated database underlying an ERP system results in which of the following general threats to the revenue cycle?

a. inaccurate or invalid master data
b. unauthorized disclosure of sensitive information
c. loss or destruction of date
d. all above

Answer: D

Which of the following revenue cycle activities can potentially be eliminated by technology?

Which of the following revenue cycle activities can potentially be eliminated by technology?

a. Sales order entry
b. shipping
c. Billing
d. Cash collections

Answer: C

Which of the following techniques is the most efficient way to process customer payments and update accounts receivable?

Which of the following techniques is the most efficient way to process customer payments and update accounts receivable?

a. EFT
b. CRM
c. FEDI
d. ACH

Answer: C

Which method is most likely used when a company offers customers discounts for prompt payment?

Which method is most likely used when a company offers customers discounts for prompt payment?

a. open invoice method
b. balance-forward method
c. accounts receivable aging method
d. cycle billing method

Answer: A

Which document often accompanies merchandise shipping to a customer?

Which document often accompanies merchandise shipping to a customer?

a. picking ticket
b. packing slip
c. credit memo
d. sales order

Answer: B

Which activity is part of the sales order entry process?

Which activity is part of the sales order entry process?

a. Setting customer credit limits
b. Preparing a bill of lading
c. Checking customer credit
d. approving sales returns

Answer: C